Admin & inbox
- Email triage and inbox zero
- Calendar management and meeting scheduling
- Travel booking and itineraries
- Expense reports and receipt organization
- Data entry into your CRM or spreadsheets
Customer support
- Replying to tier-1 support tickets
- Live chat coverage during business hours
- Refund and cancellation processing
- Building and updating your help center FAQs
- Following up on reviews and testimonials
Marketing & social media
Content
Scheduling posts, repurposing blogs into threads, writing captions.
Community
Replying to comments and DMs, moderating groups.
- Social media post scheduling
- Blog and newsletter formatting
- Repurposing long-form content into short posts
- Community engagement and DM replies
- Basic graphic design in Canva
Research & operations
- Competitor and market research
- Lead list building and prospect research
- Podcast or event outreach
- Vendor sourcing and price comparison
- Meeting notes and action item follow-ups
Bookkeeping & personal
- Invoicing clients and chasing payments
- Expense categorization
- Personal errands (gift shopping, appointments)
- Household admin (bills, subscriptions)
- Onboarding new hires or freelancers